{"id":15075,"date":"2024-10-23T16:41:44","date_gmt":"2024-10-23T14:41:44","guid":{"rendered":"https:\/\/pna-group.com\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\/"},"modified":"2025-05-21T13:54:16","modified_gmt":"2025-05-21T11:54:16","slug":"the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis","status":"publish","type":"page","link":"https:\/\/pna-group.com\/en\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\/","title":{"rendered":"The influence of verbalizations on the comprehensibility of BPMN models &#8211; Thesis"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15075\" class=\"elementor elementor-15075 elementor-13254\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-164652f1 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"164652f1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fade929\" data-id=\"fade929\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97a230d elementor-widget elementor-widget-heading\" data-id=\"97a230d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The influence of verbalizations on the understandability of BPMN models.  <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dc0290 elementor-widget elementor-widget-spacer\" data-id=\"8dc0290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f434209 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2f434209\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6e8069e8\" data-id=\"6e8069e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ed3f8f\" data-id=\"4ed3f8f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24ab89ed elementor-widget elementor-widget-image\" data-id=\"24ab89ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/pna-group.com\/wp-content\/uploads\/pna_colorbar.svg\" class=\"attachment-large size-large wp-image-14723\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03b7880 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"03b7880\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44eb052\" data-id=\"44eb052\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c88161 elementor-widget elementor-widget-spacer\" data-id=\"7c88161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e98c29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e98c29\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0161489\" data-id=\"0161489\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b04ad1 elementor-widget elementor-widget-text-editor\" data-id=\"4b04ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Processes are the backbone of any organization. Business Process Management (BPM) helps improve and optimize these processes. Business Process Modeling and Notation (BPMN) is the leading standard for business process modeling. However, with more than 120 symbols in BPMN 2.0, using it effectively can be challenging. PNA has addressed this by developing a best practice framework that reduces BPMN symbols to a manageable subset for 99% of scenarios.    <\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/p><p><span data-contrast=\"auto\">Although this framework simplifies modeling, a gap still exists in making BPMN accessible to non-experts. Inspired by cogNIAM&#8217;s verbalization of data models, PNA developed BPMN verbalization to improve model understanding, learning and verification. Daria&#8217;s master&#8217;s thesis, which she conducted with PNA, aimed to test how verbalization affects the understandability of BPMN.  <\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/p><h3><b><span data-contrast=\"auto\">Research design and results<\/span><\/b><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/h3><p><span data-contrast=\"auto\">The study examined the question, \u201cHow do verbalizations affect the understandability of BPMN models?\u201d A survey was sent to students, PNA staff and customers representing different levels of BPMN experience. Participants were divided into two groups: one group received verbalized models and the other group received non-verbalized models. Both actual and perceived comprehensibility were measured.   <\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/p><p><span data-contrast=\"auto\">Results showed that actual understanding was similar in both groups. However, participants who used the verbalized models reported higher perceived ease, meaning they were more confident in working with the verbalizations. Although the verbalizations slightly increased the time spent on the task, it made the experience more enjoyable and user-friendly.  <\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/p><h3><b><span data-contrast=\"auto\">Conclusion and future directions<\/span><\/b><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/h3><p><span data-contrast=\"auto\">While verbalizations did not directly increase understanding or efficiency, it did improve the accessibility of BPMN for users. This higher perceived ease could be the key to wider acceptance of BPMN, especially for non-technical users. <\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/p><p><span data-contrast=\"auto\">The findings suggest that verbalizations of BPMN models may not directly improve performance, but they do improve user confidence and engagement. This iscrucial for learning and actually using BPMN models. Future studies should investigate how verbalizations can further simplify BPMN models in more complex scenarios, thereby increasing the usability of BPMN in business process management.  <\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":6,\"335551620\":6,\"335559738\":120,\"335559739\":160,\"335559740\":360}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5d43408\" data-id=\"5d43408\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f042b5 elementor-widget elementor-widget-image\" data-id=\"2f042b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/pna-group.com\/wp-content\/uploads\/Daria-768x1024.jpg\" class=\"attachment-large size-large wp-image-14890\" alt=\"\" srcset=\"https:\/\/pna-group.com\/wp-content\/uploads\/Daria-768x1024.jpg 768w, https:\/\/pna-group.com\/wp-content\/uploads\/Daria-225x300.jpg 225w, https:\/\/pna-group.com\/wp-content\/uploads\/Daria-1152x1536.jpg 1152w, https:\/\/pna-group.com\/wp-content\/uploads\/Daria-1536x2048.jpg 1536w, https:\/\/pna-group.com\/wp-content\/uploads\/Daria.jpg 1748w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4836a16 elementor-widget elementor-widget-spacer\" data-id=\"4836a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-810030d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"810030d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-pen-fancy\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M79.18 282.94a32.005 32.005 0 0 0-20.24 20.24L0 480l4.69 4.69 92.89-92.89c-.66-2.56-1.57-5.03-1.57-7.8 0-17.67 14.33-32 32-32s32 14.33 32 32-14.33 32-32 32c-2.77 0-5.24-.91-7.8-1.57l-92.89 92.89L32 512l176.82-58.94a31.983 31.983 0 0 0 20.24-20.24l33.07-84.07-98.88-98.88-84.07 33.07zM369.25 28.32L186.14 227.81l97.85 97.85 199.49-183.11C568.4 67.48 443.73-55.94 369.25 28.32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Daria Kulyk<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-university\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M496 128v16a8 8 0 0 1-8 8h-24v12c0 6.627-5.373 12-12 12H60c-6.627 0-12-5.373-12-12v-12H24a8 8 0 0 1-8-8v-16a8 8 0 0 1 4.941-7.392l232-88a7.996 7.996 0 0 1 6.118 0l232 88A8 8 0 0 1 496 128zm-24 304H40c-13.255 0-24 10.745-24 24v16a8 8 0 0 0 8 8h464a8 8 0 0 0 8-8v-16c0-13.255-10.745-24-24-24zM96 192v192H60c-6.627 0-12 5.373-12 12v20h416v-20c0-6.627-5.373-12-12-12h-36V192h-64v192h-64V192h-64v192h-64V192H96z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Maastricht University  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-clipboard-check\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M336 64h-80c0-35.3-28.7-64-64-64s-64 28.7-64 64H48C21.5 64 0 85.5 0 112v352c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V112c0-26.5-21.5-48-48-48zM192 40c13.3 0 24 10.7 24 24s-10.7 24-24 24-24-10.7-24-24 10.7-24 24-24zm121.2 231.8l-143 141.8c-4.7 4.7-12.3 4.6-17-.1l-82.6-83.3c-4.7-4.7-4.6-12.3.1-17L99.1 285c4.7-4.7 12.3-4.6 17 .1l46 46.4 106-105.2c4.7-4.7 12.3-4.6 17 .1l28.2 28.4c4.7 4.8 4.6 12.3-.1 17z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">6 months<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M148 288h-40c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12zm108-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 96v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96-260v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48zm-48 346V160H48v298c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Academic year 2023\/2024<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6f092 elementor-widget elementor-widget-spacer\" data-id=\"5f6f092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section 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Processes are the backbone of any organization. Business Process Management (BPM) helps improve and optimize these processes. Business Process Modeling and Notation (BPMN) is the leading standard for business process modeling. However, with more than 120 symbols in BPMN 2.0, using it effectively can be [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15075","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The influence of verbalizations on the comprehensibility of BPMN models - Thesis | PNA Group - Knowledge Partner<\/title>\n<meta name=\"description\" content=\"The effectiveness of BPMN verbalization examines how verbalizations improve accessibility and confidence in using BPMN models.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pna-group.com\/en\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The influence of verbalizations on the comprehensibility of BPMN models - Thesis\" \/>\n<meta property=\"og:description\" content=\"The effectiveness of BPMN verbalization examines how verbalizations improve accessibility and confidence in using BPMN models.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pna-group.com\/en\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\/\" \/>\n<meta property=\"og:site_name\" content=\"PNA Group - Knowledge Partner\" \/>\n<meta property=\"article:publisher\" content=\"httpss:\/\/www.facebook.com\/PNAKnowledgePartner\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-21T11:54:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pna-group.com\/wp-content\/uploads\/pna_colorbar.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@group_pna\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/\",\"url\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/\",\"name\":\"The influence of verbalizations on the comprehensibility of BPMN models - Thesis | PNA Group - Knowledge Partner\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/pna-group.com\\\/wp-content\\\/uploads\\\/pna_colorbar.svg\",\"datePublished\":\"2024-10-23T14:41:44+00:00\",\"dateModified\":\"2025-05-21T11:54:16+00:00\",\"description\":\"The effectiveness of BPMN verbalization examines how verbalizations improve accessibility and confidence in using BPMN models.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/#primaryimage\",\"url\":\"https:\\\/\\\/pna-group.com\\\/wp-content\\\/uploads\\\/pna_colorbar.svg\",\"contentUrl\":\"https:\\\/\\\/pna-group.com\\\/wp-content\\\/uploads\\\/pna_colorbar.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pna-group.com\\\/en\\\/the-influence-of-verbalizations-on-the-comprehensibility-of-bpmn-models-thesis\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"home\",\"item\":\"https:\\\/\\\/pna-group.com\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The influence of verbalizations on the comprehensibility of BPMN models &#8211; 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